baji bonus Privacy Policy

1 Introduction and Scope

baji bonus (referred to as "we", "our", or "the platform") is an online gaming and betting service operated for adult users in Bangladesh. This privacy policy applies to all services provided through the bajibonus.cam website and its applications.

When you register, log in, or use the service on baji bonus, you consent to the data processing practices described in this privacy policy. We take your personal information seriously and are committed to keeping it secure.

To understand the full terms of using the service, we also recommend reading our Terms and Conditions page, which contains detailed guidance on account management, bonuses, and payments.

This policy applies only to the baji bonus platform operating in Bangladesh. We are not responsible for the privacy policies of any third-party websites or services.

2 Data Collection

The baji bonus platform collects data in two main ways — directly from you and automatically while you use the service.

2.1 Information You Provide Directly

Information you give us during registration, verification, and payment processes:

Full name and date of birth
Email address and mobile number
National ID or passport number (for age verification)
bKash, Nagad, Rocket, Upay, or bank account details (for payment processing)
Messages or documents you send when contacting us

2.2 Automatically Collected Information

Information collected through technical means while you use the service:

IP address and device type
Browser and operating system information
Time, duration, and navigation patterns of service use
Cookies and session data (see the section below for details)
Transaction history and betting activity

We never directly store passwords, full payment card numbers, or any other sensitive financial information — payment processing is always completed through encrypted channels.

3 Purpose of Data Use

baji bonus uses collected data only for the legitimate purposes described below. Data is not used for any other purpose.

Account Management: Confirming registration, verifying identity (including OTP and document verification), and keeping accounts secure.
Payment Processing: Completing deposits and withdrawals, preventing fraud, and maintaining records of financial transactions.
Customer Support: Resolving your complaints or questions via 24/7 live chat or email.
Promotional Communication: With your consent, notifying you about bonuses, offers, or important updates.
Legal Obligations: Storing and disclosing data as required to comply with applicable laws and regulations.
Service Improvement: Analysing user experience to improve the quality of the platform.
Responsible Gaming: Identifying unusual or high-risk gaming behaviour and providing support when needed.

4 Cookies and Tracking Technologies

The baji bonus website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help the service function and remember your preferences.

4.1 Types of Cookies

Essential Cookies: Required to maintain login sessions, verify security, and load casino pages correctly. These cookies cannot be disabled.
Functional Cookies: Store your language preference, login information, and personal settings.
Analytics Cookies: Help us understand which pages are used most and where improvements are needed. This information is fully anonymous.

4.2 Cookie Controls

You can delete cookies or stop accepting new ones at any time from your browser settings. Keep in mind that disabling essential cookies may cause some baji bonus services to not work properly.

5 Sharing Data with Third Parties

baji bonus does not sell your personal information or transfer it to third parties for commercial purposes. Data may be shared only in the specific situations below:

Payment Service Providers: Only the information necessary to complete transactions is shared with bKash, Nagad, Rocket, Upay, and banking partners.
Technology Partners: Companies that assist with server management, cybersecurity, and platform maintenance — they operate under strict confidentiality agreements.
Legal Requirements: Data may be disclosed in compliance with applicable law based on a court order or a lawful request from authorities.
Fraud Prevention: Limited data may be shared with relevant authorities to assist in the investigation of financial crimes or fraud.

Your information is not disclosed to third parties for any reason other than those listed above. Confidentiality obligations are included in all agreements with third parties.

6 Data Security Measures

baji bonus has put in place industry-standard technical and organisational measures to protect your data.

6.1 Technical Security

All data transfers are completed through SSL/TLS encryption
Data stored on servers is kept in encrypted form
Firewalls and intrusion detection systems are active
Regular security audits and penetration testing are carried out
Automatic alerts are sent for suspicious logins or account activity

6.2 Organisational Security

Only authorised staff can access personal data
Data access logs are maintained and reviewed regularly
Staff receive training on data protection

Your role in protecting your data matters too — use a strong password, never share your OTP with anyone, and always log out on shared devices.

7 Data Retention Period

baji bonus keeps your data only for as long as necessary — no longer. The retention period depends on the type and purpose of the data:

Account and Identity Information: For as long as the account is active and, after closure, for the period required by law.
Financial Transaction Records: For the period specified under applicable law.
Cookies and Session Data: At the end of the session or a maximum of 30 days.
Customer Support Communications: For a limited period after the issue is resolved.

When an account is closed or a deletion request is received, data that is not required by law is deleted promptly.

8 User Rights

Every user registered on baji bonus has the following rights over their personal information:

Right to Know: You may request to know what information we hold about you.
Right to Correction: You may request that incorrect or outdated information be corrected.
Right to Deletion: In certain circumstances you may request that your data be deleted — however, this may not be fully possible if legal obligations apply.
Marketing Opt-Out: You may request to stop receiving promotional communications at any time.
Right to Lodge a Complaint: If you have concerns about how your data is managed, you may contact our support team.

To exercise any of these rights, contact our support team via live chat or email. Once your identity has been verified, action will be taken as quickly as possible.

To learn more about your rights and protections related to responsible gaming, visit our Responsible Gaming page, where self-exclusion and limit-setting options are discussed in detail.

9 Protection of Minors

baji bonus is for people aged 21 and above only. We do not knowingly collect any information from anyone under the age of 21.

Age is verified at the time of registration. If it is found that a user was under 21 at the time of registration, that account will be suspended immediately and the collected data will be deleted.

If you believe a minor is using this platform, please notify our support team — the matter will be investigated with the highest priority.

10 Policy Changes

baji bonus reserves the right to change or update this privacy policy as needed. When significant changes are made, we will:

Send a notice to your registered email
Update the "Last Updated" date at the top of this page
Show a brief notice when you access the platform

Continued use of the service after changes means you have accepted the updated policy. We therefore recommend reviewing this page regularly.

For answers to general questions about this policy or any aspect of our service, visit our FAQ page.

11 Contact

If you have any questions, concerns, or data-related requests regarding this privacy policy, please contact us:

Live Chat: Available 24/7 from any page on the site
Email: [email protected]
Language: Support is available in both Bengali and English

Our support team will respond to your request as quickly as possible. To learn more about our platform, visit the About Us page.

What This Policy Covers